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Requesting employment histories from HMRC

A taxpayer may need details of an employment history or a record of National Insurance contributions paid. These can be needed for such things as compensation claims, Subject Access Requests, UK Citizenship, Passport or Residency purposes, Disclosure of Information or Criminal Injuries and Compensation requests.

HMRC may be able to provide this information. The HMRC guidance is given below (in edited form).

Employment histories for compensation claims

If you need to make a claim for Compensation, for example:

  • industrial injury
  • road traffic accidents
  • medical negligence
  • hardship (such as redundancy)
  • Widows Pension
  • appropriate charitable organisation

and you require confirmation of your employment history as evidence in support of your claim you can either apply for this information yourself or choose to do this via your solicitor or agent.

If you need to make a claim for compensation for a recent personal injury claim such as a trip or fall or road traffic accident; please consider whether either a full employment history or a shortened employment history relevant to the claim is required.

This information is available by contacting the Record Retrieval Service (RRS) at:

HM Revenue & Customs
National Insurance Contributions & Employer Office
Record Retrieval Service
Room BP8003
Tynemouth House
Benton Park View
Longbenton
NE98 1ZZ

How to request an employment history

You will need to make your request for an employment history by completing the claimant’s evidence of employers form available from the link below: Please note, HMRC will only accept requests made on this form. ‘Incomplete forms will result in the correspondence being returned to you’.

You must provide:

  • full name
  • date of birth
  • National Insurance number
  • the reason that you require the information (including medical evidence)
  • employment years required
  • your signature (or your client’s written consent to send you their employment history signed within 18 months of date of receipt)

To help HMRC to respond more quickly, please only request ‘employment history’ information for the years that are relevant to the claim. It will take HMRC longer to respond if you require information for 1996/97 and earlier tax years. Please only request information for these years if it is absolutely necessary.

HMRC target response times begin when they are satisfied that all of the relevant personal and legal information has been provided and the correct form has been completed in order to process your or your client’s request. If the request is on behalf of your client you must provide your client’s written consent signed within 18 months of date of receipt.

Please note that employment history records are only available for each tax year from 1961-62 up to and including the last full tax year. For years 1948-49 to April 1961 HMRC only hold National Insurance details.

Contacting HM Revenue & Customs (HMRC)

Because of high demand, HMRC is unable to acknowledge every request received for employment histories. If you need to contact HMRC, please contact the RRS at;.

HM Revenue & Customs
National Insurance Contributions & Employer Office
Record Retrieval Service
Room BP8003
Tynemouth House
Benton Park View
Longbenton
NE98 1ZZ
Telephone contact number:
03000 552 292

If you have contacted the RRS and no longer need confirmation of your employment history, please contact the service as soon as possible to prevent unnecessary information being provided.

Applying for a deceased relative’s employment history

Please follow the steps as outlined above but also complete Employment history – Appendix 1 by following the link below. This form should only be completed in full by the person legally entitled to apply for the Grant of Probate or Letters of Administration as this may not necessarily be the next-of-kin.

Failure to include any of the above information with your request may result in the correspondence being returned to you or a delay in response time.

HMRC target response times begin when they are satisfied that all of the relevant personal and legal information has been supplied in order to process your request.

Employer’s business addresses

If you are a solicitor, relevant third party or coroner and need any employer’s business addresses please contact:

Companies House
Head Office
Crown Way
Maindy 
Cardiff
CF14 3UZ

Contact Centre: 0303 1234 500 (08:30 to 18:00 Monday to Friday, except national holidays).

For more information visit www.companieshouse.gov.uk

Email address for enquiries: enquiries@companies-house.gov.uk

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Subject Access Requests – National Insurance records from 1975-76 tax year

You can get a free print out of your National Insurance record from the 1975-76 tax year (if applicable) by writing to the Subject Access Requests (SARS) Team and including all of your personal details and signature. The print out includes:

  • employers names in abbreviated form
  • National Insurance payments
  • details of benefits claimed

HM Revenue & Customs
National Insurance Contributions & Employer Office
SARS Team
Room BP8003
Benton Park View
Longbenton
NE98 1ZZ

Disclosure of information

For ‘Disclosure of information’ upon receipt of a High Court Order instructing HMRC to release information under Inherent Jurisdiction, contact the Records Retrieval Service

HM Revenue & Customs
National Insurance Contributions & Employer Office
Record Retrieval Service
Room BP8003
Tynemouth House
Benton Park View
Longbenton
NE98 1ZZ

Confirmation of National Insurance for UK citizenship, passport or residency purposes

If you live in the UK and require a letter confirming National Insurance payments for UK citizenship, passport or residency purposes, HMRC can supply confirmation of your National Insurance contributions record which includes the amount and type of benefits claimed. This information is supplied in an agreed format between HMRC and the UK Border Agency which does not contain monetary amounts of National Insurance paid.

  • For UK citizenship HMRC provides National Insurance and benefit information for the last five full tax years.
  • For passport purposes HMRC supply National Insurance and benefit information for the last ten tax years.
  • For residency purposes HMRC provide National Insurance and benefit information for the last fourteen tax years.

If you require any of the above information please write to:

HM Revenue & Customs
National Insurance Contributions & Employer Office
Record Retrieval Service
Room BP8003
Tynemouth House
Benton Park View
Longbenton
NE98 1ZZ

Important note: HMRC is unable to process any telephone requests – all requests must be in writing to the RRS.

If you require confirmation of your National Insurance history for more than the last fourteen tax years, HMRC will require a copy of the original letter to you by the UK Border Agency asking you to supply this information.

If you live outside of the UK and require National Insurance information from time spent working in the UK, please contact:

HM Revenue & Customs
National Insurance Contributions & Employer Office
International Caseworker
Room BP1301
Benton Park View
Longbenton
NE98 1ZZ

If you require a full statement of your National Insurance record in monetary values, you can obtain this by writing to:

HM Revenue & Customs
National Insurance Contributions & Employer Office
Individuals Caseworker
Room BP2202
Benton Park View
Longbenton
NE98 1ZZ

Criminal Injuries and Compensation Agency requests

For victims of violent crime RRS also provides National Insurance related information for both the Criminal Injuries Compensation Agency (Glasgow) which covers England, Scotland and Wales and for Compensation Services (Belfast) for Northern Ireland.

If you are considering making a claim, please contact the relevant organisation listed below, as HMRC do not accept requests of this nature from members of the public or any other third party.

The contact information for each organisation is available from the following links:

Criminal Injuries Compensation Authority (Glasgow) (Opens new window)

Compensation Services (Belfast) (Opens new window) 

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